faq

Do we deliver?
Delivery is available for certain products only. All Special Occasion Cakes and Wedding products are available for delivery. Deliveries within Toronto and the GTA range from $50.00+ and up. The delivery fee will be assessed when placing your order. Please call us directly and speak to our staff regarding the charge for your delivery. Deliveries outside the normal delivery areas may be made for an additional fee.

How do I place an order?To place an order please contact us at the shop 416-283-7486 between Tuesday- Saturday from 10:00am-5:00pm. Please provide a description of what you are looking for including the date of the event, number of serving and style of your cake/cupcakes, budget and any special requests or instructions. Our staff will return your email or voicemail within 48 business hours. Custom orders placed with 4 days of the event will be charged a 10% rush fee

Wedding Consultations are available by appointment only. Taste testings are provided on confirmed orders over $600.00 and scheduled once the 50% deposit is made. The tasting is done at a later date based on your request. The flavours include: chocolate cake, vanilla cake and red velvet. You are able to choose from any of our buttercream frosting.

We recommend a lead time of 3-6 months minimum prior to your wedding date. We do require 50% deposit upon ordering to confirm and hold your date and therefore is non-refundable. The remaining balance is due upon pick-up or if a delivery is scheduled the final payment is due 10 business days prior to the event. Any Wedding orders placed with us less then 2 weeks notice require full payment at the time of confirming the order.

Delivery is also available upon request, cost vary depending on location.

What methods of payment do you accept? We accept debit, cash, and email money transfers.

A 50% deposit is required to confirm all orders, all deposits are non-refundable. For Wedding orders cancelled within 4 weeks before the event date will loose the deposit payment and any costs incurred must be paid in full. All other orders cancelled within 10 days of the event date must be paid in full.

How much notice do you require for cake orders?We require 72 business hours for basic buttercream cakes & a minimum of two weeks for all custom cake orders.

A 50% deposit is due upon ordering to confirm and hold your date and is non-refundable.

For wedding cakes your final balance is due 10 days prior to your special day on all other custom cakes the remaining balance is due when picking up.

Please note, we will do our best to accommodate all cake orders however there is a additional RUSH fee of 10% on orders placed within 4 days of your event.

Is your cupcakery peanut free?No, we are not a peanut free environment. Some of our products may contain peanuts or traces of tree nuts.

Do you do wedding cupcakes?
Yes, we offer wedding cupcakes as well as individually boxed cupcakes, french macaroons, chocolate dipped pretzels, chocolate truffles and so much more. If you have any further questions, please contact us directly to discuss sweet table options. 416-283-7486.

How many slices do your cakes serve?Approximately: